Refund Policy

At Praise You Apparel, we strive to ensure that you are completely satisfied with your purchase. If you are not happy with your order, we offer a refund under the following conditions:

 

Eligibility for Refunds:

Refunds are available for items that are defective, damaged during shipping, or incorrect. To be eligible for a refund, you must request it within 30 days of receiving your order. The items must be in unused, unworn, and unwashed condition, with all original tags attached.

 

How to Request a Refund:

To request a refund, please contact our customer service team at [Your Contact Email] with your order number and a brief explanation of the reason for the refund. You may be asked to provide photos of the damaged or incorrect items for verification purposes. Once your refund request is approved, you will be given instructions on how to return the items.

 

Refund Process:

If your refund request is approved, we will issue a refund to your original payment method. Please note that shipping fees are non-refundable, and you are responsible for the cost of return shipping unless the item was defective or incorrect. Refunds typically take 5-7 business days to process after we receive the returned items.

 

Non-Refundable Items:

Due to hygiene and safety reasons, certain items such as final sale products, personalized items, or any items marked as non-refundable at the time of purchase, are not eligible for refunds. Please check the product descriptions carefully before making a purchase.

 

Exchanges:

If you would prefer to exchange an item for a different size or color, please contact us at [Your Contact Email]. We will be happy to assist you with the exchange process, which may require the return of the original item and the purchase of a new one.

 

Changes to Refund Policy:

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and they will be effective immediately upon posting.